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TROUBLE SHOOTING YOUR FAN! RCH Fanworks DC powered ceiling fans are designed to operate on 12 or 24 vdc only! The following are tips that may help fix a problem that you are having with an RCH Fanworks DC powered ceiling fan. PROBLEM: Fan doesn't run. Check all connections to make sure you have power, use a volt meter or multi tester to confirm that the voltage is correct. If fan still doesn't run try connecting the fans leads directly to the battery (no switches or speed controls) If fan still won't run please contact RCH Fanworks, not your dealer. FAN MOTOR IS HOT TO THE TOUCH: Turn off fan immediatley, and contact RCH Fanworks. FAN MAKES "CLICKING" NOISE. The "clicking" noise is usually a bur on one or both brushes. First try reversing the fan (ie: make it run backwards) this can be done by reversing the polarity of the fans wires at the battery. If your fan has a speed control but no reversing switch, reverse the leads that run from the speed control to the fan. In either case let the fan run at least 24 hours in reverse then try running the fan in forward and see if the noise is gone. The second option, if your fan is not to high up, is to take a broom handle and give a sharp upward rap to the decorative nut at the center of the fan hub. (do this while the fan is running) Please note: Fans in summer cottages or in places where they are not run for long periods of time are more prone to developing a bur on the brushes. If problem persist, please contact RCH Fanworks. MY FAN WOBBLES WHEN RUNNING. Most fans mounted with a down rod will have a slight wobble (less then 1 inch from the center) depending on how long the down rod is. All RCH Fanworks fans come from the factory with balanced blades and blade arms. Make sure that the when the hub was placed on the fans shaft, that the flat on the shaft matched the flat on the hubs center hole. Check that all the blade arms have the same pitch to the. (lay them in line on a flat surface and check that all the blade arms lay at the same angle.) If the pitch on one of the blade arms is different, try twisting the arm until it matches the rest of the arms. Most large hardware stores, Home Depot, Lowes, Ace, etc, that sell ceiling fans, have blade balancing kits. These are very inexpensive and have good instructions, if the above ideas don't work, pick up a kit and try it. MY FAN MAKES A RUBBING SOUND WHEN RUNNING. Turn your fan off, when the blades have stopped turning, spin the fan with your hand, if you hear the rubbing sound it is most likely that the fans hub is rubbing against the motor housing. Loosen the hubs set screw, remove the decorative knob covering the fans motor shaft. Using a flat bladed screw driver, pry the safety push nut away from the hub (about 1/8 inch) Try spinning the fan again, if the rubbing sound is gone then re tighten the set screw and replace the decorative knob. MY FANS BLADES SEEM TO GO UP AND DOWN AS THE FAN SPINS. Turn fan off, gently rotate hub by hand, look for the high and low movement of the blades. Grab the hub at the high spot with one hand, with your other hand grab the low spot, then "gently" push the low side of the hub up while pulling down on the high side. Spin the hub again and see if the up/down wobble is gone, if not repeat the procedure until problem is fixed. PARTS! Most dealers do not carry spare parts for our fans, if you need to replace a broken, defective or missing part, please contact RCH Fanworks dirrectly. (see below) RCH
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